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Privacy Policy

A legal disclaimer

Effective Date: 8 July 2025

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At LiftWell Training Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal data:

  • Name, email address, phone number, and company information (when filling in contact forms or booking training)

  • Training records and certification details (for course bookings and renewals)

  • Payment information (where applicable)

  • Website usage data via cookies and analytics tools

2. How We Use Your Info

We use your information to:

  • Respond to enquiries

  • Manage course bookings and certifications

  • Send renewal reminders

  • Provide customer support

  • Improve our website and services

3. Sharing of Information

We do not sell your personal information. We may share it with trusted third parties for:

  • Payment processing

  • Accreditation body requirements (e.g., RTITB)

  • Marketing providers (for email newsletters, if you opt in)

4. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Object to data processing

  • Withdraw consent for marketing communications

  • To make any such requests, please contact us at [your email address].

5. Cookies and Tracking Technologies

Our website uses cookies to collect information about how you use the site. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate security measures to protect your data:

  • Encrypted systems

  • Password protection

  • Limited access to personal information

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law.​ Our website and services are not intended for children under the age of 16. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us following the 'how to book' button at the top of this page.

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